Chicago Business Travel

Limousines to and from O’Hare and Midway Airports – An Unofficial Guide to Booking Your Ride

If it’s been awhile since you’ve traveled and you need a safe, comfortable ride to or from O’Hare or Midway airport, we’ve put together a few tips from our most often asked questions to help you reserve a sedan, SUV or limousine for your next airport trip.

Booking Your Flight
You’ll want to inquire about any special travel neeeds or accomodations required for you or anyone in your group. Ask about how much luggage you can bring, the size of each peice, as well as any other items you are traveling with such as: sporting quipment, mobility aids or anything else that is not a conventional checked bag.

More importantly, you should confirm your air carrier’s cancellation policy. Specifically, what type of compensation they will give you if your flight is cancelled the day of your departure including the cost of your reserved ground transportation if you have to cancel with short notice.

Booking Your Ground Transportation
In order to reserve a limo, sedan or SUV to the O’hare or Midway airports, or if you are just checking rates, you’ll need to gather the following information before you call:

  • Date of Departure (or Arrival)
  • Pick Up Time (Arrival time)
  • Number of passengers
  • Amount and type of baggage
  • Location of pick up (If Arrival: Airport, Airline, Flight #, and City of Origin)
  • Passenger cell phone
  • Email address for confirmation and receipts
  • Location of any stops en-route
  • Airline, Flight #, and Departure Time
  • Credit Card Payment Information

In general you should allow 3 hours for international flights and 2 hours for domestic flights.​ However, depending on the requirements set by your airline, and the specific travel needs of everyone in your group, you’ll need to decide what time you want your vehicle to arrive. You can check for travel times for a limo to O’Hare and for travel times for a limo to Midway. You should add a small amount of time for cushion for traffic delays such as construction, freight train crossings on your route, weather or any other any unforseen circumstances.

Before You Leave The Vehicle:
Check to make sure you have all of your belongings, especially cell phones and smaller bags since they tend to be black and blend in with the black interior of the vehicles.

Airport Reservations Cancelation Policy:
SEDANS: Require 2-hour cancellation notice otherwise full charge shall apply
SUV and Stretch Limousines: Require 24-Hour notice prior to the reservation otherwise full charge shall apply.

Helpful Links:
​
O’Hare Departures
https://www.flychicago.com/ohare/myflight/flightsearch/pages/default.aspx

Midway Departures
https://www.flychicago.com/midway/myflight/flightsearch/pages/default.aspx

Traffic Map
https://abc7chicago.com/traffic/

ORD
https://www.flychicago.com/ohare/home/pages/default.aspx
Security, Customs, TSA, Global Entry:
https://www.flychicago.com/ohare/myflight/security/pages/default.aspx

MDW
https://www.flychicago.com/midway/home/pages/default.aspx
Security, Customs, TSA, Global Entry:
https://www.flychicago.com/midway/myflight/security/pages/default.aspx

Time Zone Map
https://www.timeanddate.com/time/map/

Travel Time
Each airline has their own policies, but in general you should allow 3 hours for international flights and 2 hours for domestic flights.

We found this guide to luggage pretty helpful:
https://www.cleverjourney.com/luggage-size-guide/
You’ll also need to know what time you are expected to be at the airport prior to boarding.

If you are flying internationally, you may also want to check with the U.S. State Department
https://travel.state.gov/content/travel.html for any necessary information about your travel destination.

Southwest Airlines
Terminal 5
Phone :1-800-435-9792
TTY: 1-800-533-1305
http://www.southwest.com/

Aer Lingus
Terminal 5
Phone: 1-800-474-7424
http://www.aerlingus.com/

AeroMexico
Terminal 5
Phone: 1-800-237-6639
http://www.aeromexico.com/

Air Canada
Terminal 2
Phone: 1-888-247-2262
Phone (TTY):1-888-361-8071
http://www.aircanada.com/

Air France
Terminal 5
Phone: 1-800-237-2747
http://www.airfrance.com/indexCOM.html

Air India
Terminal 5
Phone: 1-800-621-8231
Website:http://www.airindia.com/

Air New Zealand
Terminal 5
Phone: 1-800-262-1234
https://www.airnewzealand.com/

Sun Country
Terminal 5
Phone: 651-905-2737
https://www.suncountry.com/booking/search.html

TAP Air Portugal
Terminal 5
Phone: 800-221-7370
https://www.flytap.com/en-us/

Turkish Airlines
Terminal 5
Phone: 1-800-874-8875
http://www.turkishairlines.com/

United Airlines
Terminal 1 (Departures)
Terminal 5 (International Arrivals)
Phone: 1-800-864-8331 (Domestic)
Phone 1-800-538-2929 (International) TTY:1-800-323-0170
https://www.united.com/ual/en/us/?root=1

VivaAerobus
Location:5
Phone :1-866-359-8482
https://www.vivaaerobus.com/en

Volaris Airlines
Terminal 5
Phone :1-866-988-3527
http://volaris.com/

Westjet Airlines
Terminal 5
Phone :1-888-937-8538
TTY:1-877-952-0100
https://www.westjet.com/en-ca/index